Customer Payments window
Purpose
Use this window to post payments against outstanding invoices, apply credit to outstanding invoices, and add a credit invoice to the customer's account.
To access this window
Complete one of the following to access this window.
- Click the O/A Payment button on the POS button bar.
- On the Modules menu, point to Daily Posting then click O/A Payment.
- Use keyboard shortcuts Alt, M, D, O or Ctrl+O.
Diagram
The following thumbnail illustrates the Customer Payments window. Click it to view a full-size image.
Item descriptions
Item | Description | ||||||||
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(account) |
Displays the customer name. Click to view the account name, address, and other demographic information including phone numbers and email. Right-click in this box to copy the email address information to the clipboard. |
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(location) |
Select a location to apply to this invoice, if different from the default. This box is unavailable once inventory is added to the invoice. |
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(tax authority) |
Select a tax authority to apply to this invoice, if different from the default. This box supports F6 functionality; the Pick Tax Authority window opens. |
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Ref# |
Displays the automatically generated invoice (reference) number (according to the system variable NextInvoice). This number may be changed, but must not duplicate any other invoice number. Note: Tri-Tech does not recommend changing this number. |
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Date |
Displays the current date. This value may be changed if necessary. To quickly enter today's date, press T on your keyboard. To quickly back-date or forward-date by one day, use the Hyphen key (-) and Equal key (=) on your keyboard (alternatively, use the Minus Sign and Plus Sign keys on your keyboard number pad). To quickly back-date or forward-date by one month, use the Page Up and Page Down keys on your keyboard. This box supports F6 functionality; the Choose Date window opens. |
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Total Credits |
Displays the total amount of credits, excluding any deposits, on the customer's account. |
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Total Deposits |
Displays the total amount of deposits on the customer's account. |
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Total Credits/Deposits |
Displays the total amount of credits and deposits (Total Credits + Total Deposits) on the customer's account. |
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Disburse Amount |
Enter the amount the customer is paying on the account balance. |
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Amount Left |
Displays the difference between the disbursal amount and the account balance (Disburse Amount - Balance). |
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Balance |
Displays the outstanding balance on the customer account. |
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Invoice grid columns Right-click in the grid to select from several options for working with the invoices. |
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Select |
Select a check box to make payments or apply credits to that invoice. |
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Invoice# |
Displays the invoice number(s) of any outstanding invoice(s). |
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PO# |
Displays the purchase order number associated with the invoice, where applicable. |
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Date |
Displays the date of the invoice. |
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Type |
Displays the transaction type. |
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Original |
Displays the original invoice total. |
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Balance |
Displays the remaining balance to be paid on the invoice. |
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Pay Amt |
Displays the balance of the invoice or the disbursal amount. The table below describes how this is determined.
You can click in this column and change this value if necessary. |
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(text box) |
Enter any notes about the payment or credit you are applying to the customer account. This box supports F6 functionality; the Select Comment window opens. |
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(invoice notes box) |
Displays any notes entered for the selected invoice. This box is unavailable for editing. |
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Amount To Pay |
The value in this box automatically updates as you select invoices in the Invoice grid. |
Item | Description |
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Save |
Saves the payments. This button displays when you access this window from the Modules menu or a keyboard shortcut. |
Cancel |
Returns to the previous window. |
Order |
Displays the Select Orders window where you can select a committed or uncommitted order to make a deposit against. |
Credit |
Displays the Post Credit window where you can create a credit invoice to apply to the customer account. |
Clear All |
Clears any check boxes that are selected in the Select column of the Invoice grid. Any items in the grid added through the Post Credit window will be removed. |
Select All |
Select all the check boxes in the Select column of the Invoice grid. |
Master |
Displays the Master Ticket window where you can enter a master ticket number to add invoices to the Invoice grid. |